In this video, she goes over better ways to have a real conversation. Even if a conversation involves very controversial things, it is still very possible to have a respectful conversation. The points that she goes over in her TED talk is don’t multitask, don’t pontificate, using open ended questions, going with the flow, if you don’t know something, it is okay to say you don’t know, don’t equate your experience with theirs, try not to repeat yourself, stay out of the weeds, listen, and be brief. That is a lot of different things to remember when having a conversation but really, if you just do one of them, the conversation will already be improved. After watching this video, I realized that sometimes I don’t really follow all of these steps. There is times I have trouble listening, there is times I repeat myself over and over again, so it is definitely easy to slip up sometimes. However, if I just try to remember the two main points in my opinion, which is listen and using open ended questions, I think a lot of my questions will be improved. If I listen well, it shows the other person that I am respectful and interested in what they have to say, and if I use open ended questions, it will allow the conversation to easily flow and it will keep the conversation going.
