In the video we were assigned to watch, Celeste Headlee started out by stating things that most people do while having a conversation. She mentioned that today most people would rather send texts messages then actually having conversations with their friends. And when they do sit down to have conversations it’s usually about the weather, or job etc. If they end up having these conversations they are either super short and not very eventful or interesting or they don’t end up actually listening to that other person. One point that she made about having better conversations was to be present. And that doesn’t mean just putting down your phone, that means don’t think about anything else. Sit there and engage in the conversation you are having at that moment. And if that conversation isn’t something you want to be in then don’t sit there and try to push through it because that ends up with you vearing off and getting distracted. She also mentions to not equate to what they are talking about. If they start talking about having loss a family member, don’t start talking about how you lost a family member. Sit there and listen, ask them if they are doing okay, if they need help with anything or even if they need to talk more about it.