At the rate of technology, people especially kids spend all their time texting people rather than actually speaking to them. In the 21st century, there is a drastic need to know how to communicate and the speaker believes that people do not know how to do that in this day and age. The speaker continues and says there is no way to show people that you are listening if you are not actually listening. Giving eye contact, think of interesting topics, and nod and smile these are not skills to show that you are paying attention. She teaches us to interview people so we can have more engaging talks and interactions. Her first step is to not multi-task. I think it is a great step because like she says “do not think about your anger with a boss, or play with our keys.” She is trying to get across that in order to actually listen you have to be completely there physically and mentally. Another point that stood out to me was number six. She said to not equate our experiences with others. She makes a really good point and says that just because you think you have the same experience it is not the same. By the end of the Ted Talk, I feel like I know now how to have and carry a proper conversation. I know what to say and what to not say. I know listening is the most important step of them all.